Accepted answer
Answer first: for a lyophilised solid the cold chain matters far less than people believe, and for a solution it matters far more than they act as though it does.
A single-use temperature logger costs a few pounds, records the whole journey and converts an argument into a record. If the history matters, this is the answer.
A pack that arrived hard tells you about the last day of transit only, since it will have melted and, if the ambient dropped, partially refrozen.
Phase-change pack hold time is a function of mass, latent heat and insulation, and published figures for small parcels are on the order of one to two days.
Lyophilised tolerates the lane. That is the answer for almost every order.
3The desiccant point is under-appreciated and costs nothing to act on. – Dr_Ilse_Vandenberg 9 months ago add a comment